Futsal House

    Terms of service

    Effective November 10, 2026

    These terms explain the rules for using Futsal House ("we", "us"), our Android and iOS apps and our website at thefutsalhouse.com. By creating an account or using Futsal House you agree to them. If you don't agree, please don't use the service. How we handle your data is covered by our Privacy policy.

    1. Who can use Futsal House

    You must be at least 13 years old. If you are under 18, you need permission from a parent or guardian, who accepts these terms for you.

    2. Your account

    • You sign in with your Google account. Keep it secure; you are responsible for what happens on your Futsal House account.
    • Use your real name and keep your details accurate. One account per person.
    • You can stop using Futsal House at any time and delete your account in Settings. Our Privacy policy explains what deleting does.

    3. What Futsal House does

    Futsal House helps players find open matches nearby, lets hosts post matches that need players, and gives each match a group chat. We don't run venues and we don't take payments. Court bookings and the price per player are arranged between hosts, players and venues, and you pay the host or the venue directly.

    4. Hosting a match

    • Post accurate details: venue, kickoff, format, level, spots and price per player.
    • You are responsible for booking the court. Mark the match as booked once you have. A match that is still not booked is cancelled automatically 2 hours before kickoff.
    • You can remove a player until 2 hours before kickoff. Treat players fairly and explain why in the chat.
    • After the game, mark the match complete so everyone's record stays accurate.

    5. Joining a match

    • Only join games you intend to play, and turn up on time.
    • Pay your share as listed by the host. Any refund for a cancelled game is between you, the host and the venue.
    • You can leave a match until 2 hours before kickoff. After that the roster is locked.

    6. Venues

    Venue pages may be community listed: added from public information and not confirmed by the venue. Verified venues have been confirmed by their owner. Prices, opening hours and availability can change, so check with the venue before you play. Venue owners can register to claim and update their listing.

    7. How to behave

    Don't use Futsal House to:

    • harass, threaten, insult or discriminate against anyone;
    • post fake matches, spam or misleading information;
    • share someone else's personal information without their permission;
    • break the law, or try to break, scrape or misuse the service.

    We have zero tolerance for abusive or objectionable content. Report a message or a player from the chat or their profile, and block anyone you don't want to hear from. We review reports within 24 hours and may remove content, cancel matches or suspend accounts that break these rules.

    8. Your content

    You keep ownership of what you post, such as your profile, matches and chat messages. You allow us to store and show it so the service works; for example, a match's chat is visible to its players. Match share images and links can be shared publicly by the people you invite.

    9. Playing safely

    Futsal is a physical sport. You take part at your own risk and are responsible for your own fitness and safety. We aren't responsible for injuries, lost property, the condition of venues, or disagreements between players, hosts and venues.

    10. Ads

    The app shows ads, which keep Futsal House free to use. Ads are provided by third parties such as Google AdMob.

    11. Changes and availability

    We keep improving Futsal House and may change, pause or stop features. The service is provided "as is", without guarantees that it will always be available or error-free.

    12. Our liability

    To the extent the law allows, we are not liable for indirect or consequential losses, or for anything that happens at a match or venue. Nothing in these terms limits rights you have under the laws of Nepal that can't be limited.

    13. Governing law

    These terms are governed by the laws of Nepal.

    14. Changes to these terms

    If we change these terms, we'll update the date at the top and, for important changes, tell you in the app. Using Futsal House after a change means you accept the new terms.

    15. Contact

    Questions? Email support@thefutsalhouse.com.